Becoming a POSTMATES Restaurant Partner

Postmates is a major delivery platform that is wholly owned by UberEATS and like UberEATS it allows a restaurant to offer delivery on its platform to increase its revenue. Postmates was founded in 2011 and was acquired by UberEATS in 2020. It now has tens of thousands of restaurants on its platform. Forward Kitchens can set you up with Postmates to streamline the process and take care of everything from signing up, receiving orders, building the menu, and getting paid.

Get Started
food delivery man in the street making delivery on a bicycle

How does it work?

Getting Started

Postmates is run by UberEATS so you need to sign-up on /us/en/s/postmates/ and fill out the form to get your restaurant on the platform or alternatively you contact us and we can handle the full sign up process from start to finish.

Install Tablet

Receive a tablet from Postmates/UberEATS through which you will receive your orders. If you already use UberEATS you can also activate Postmates without an additional tablet. Just contact your UberEATS partner or reach out to us and we can set it up.

Optimize Operations

Train your staff to prepare and package food well for better travel during delivery. Ensuring the food reaches the customer properly will lead to better reviews and higher rankings on Postmates.

Sign Up and
Get Started

Once you sign up on Postmates, it is important you treat delivery seriously as it can add significant revenue to your business. By adding a delivery stream, you help pay for your fixed costs like rent, electricity, and potentially labor. Make sure to use the UberEATS restaurant manager tool as it integrates with Postmates as well to handle cancellations, reviews, menu, and hours. If you need any help, Forward Kitchens can help you manage all your online delivery accounts. Just reach out to us here to get started!

How to Beat the

World class branding, packaging, and menus which impress customers will help you get better ratings and improve your ranking on Postmates. Everything you do for UberEATS will automatically integrate and carry over for Postmates as well.

Lower your prep times so that orders you have faster delivery times. Lower delivery time are crucial in ranking higher on Postmates. You only need to change this information on the UberEATS manager portal and it’ll automatically reflect on Postmates.

Offer a promotion to encourage first time customers to try your restaurant. This attracts new customers who will repeat order if they’re happy. You can even create a loyalty program on Postmates/UberEATS by offering users rewards for repeat orders.

Take the Stress Out of Managing POSTMATES with Forward Kitchens

Frequently asked questions


Check out our blog to stay sharp on the latest news in food and the service industry.

Ghost Kitchen's Big Future Potential

If you haven't heard of them, ghost kitchens (also sometimes called cloud kitchens) are commercial kitchen facilities that restaurant brands rent space in to optimize preparation of delivery-only food. And as we're sure you have heard or seen firsthand, delivery orders have done nothing but...
Read More